This Privacy Policy governs the manner in which Silkate Solutions collects, uses, maintains, and discloses information collected from users (each, a "User") of the our software and services (collectively, the "Services"). This Privacy Policy applies to the Services provided by Silkate Solutions and outlines the company's practices with respect to the collection, use, and safeguarding of personal information.
Information We Collect
We may collect various types of information in order to provide and improve our Services
- Personal Information: When you use our Services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include your name, email address, phone number, or other similar details.
- Usage Data: We may also collect information on how the Services are accessed and used. This data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Use of Information
We may use the collected information for various purposes, including but not limited to
- Providing and Maintaining the Services: To deliver and maintain our Services, including monitoring their usage.
- Communications: To notify you about changes to our Services, respond to your inquiries, and provide you with information and updates related to the Services.
- Customer Support: To provide customer support and assistance, and to address any technical issues that may arise.
- Improving the Services: To gather analysis or valuable information that allows us to improve the Services and enhance the user experience.
- Security: To detect, prevent, and address technical issues and to monitor the security of the Services.
Disclosure of Information
We may disclose your personal information in the following circumstances
- Legal Compliance: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Protection of Rights: To protect and defend the rights or property of Silkate Solutions and its users.
- Security and Safety: To prevent or investigate possible wrongdoing in connection with the Services or to protect the personal safety of users of the Services or the public.
- Business Transactions: In the event of a merger, acquisition, or any form of sale of some or all of our assets, personal information may be among the assets transferred.
Data Security
We are committed to protecting the security of your data. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or the practices of Silkate Solutions, please contact us at hello@silkate.com
